Effective Date: April 27, 2026
Narrow District LLC (“Narrow District,” “we,” “us,” or “our”) operates the website located at narrowdistrict.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site, create an account, or place an order. By accessing the Site, you consent to the practices described in this Policy.
1. Information We Collect
Information You Provide. When you place an order, create an account, subscribe to our communications, or contact us, we collect information such as your name, billing and shipping address, email address, telephone number, payment details, and any other information you choose to submit.
Information Collected Automatically. When you visit the Site, we automatically collect technical information including your IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, and timestamps. We collect this data through cookies, web beacons, pixel tags, and similar technologies.
2. How We Use Your Information
- To process, fulfill, ship, and provide support for your orders;
- To communicate with you regarding orders, customer service inquiries, and account matters;
- To send marketing and promotional communications where you have opted in, and to allow you to opt out at any time;
- To operate, maintain, secure, and improve the Site and our products;
- To detect, prevent, and respond to fraud, abuse, security incidents, or unlawful activity;
- To comply with our legal obligations and to enforce our Terms of Service.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to recognize returning visitors, remember preferences, analyze Site traffic, measure marketing performance, and personalize content. You can control cookies through your browser settings; disabling cookies may impair your ability to use certain features of the Site.
4. Third-Party Service Providers
We share information with third-party service providers who perform services on our behalf. These providers are contractually bound to protect your information and to use it only for the purposes for which it was disclosed. Our key processors include:
- Stripe — payment processing. Payment card information is transmitted directly to Stripe and is governed by Stripe’s privacy policy. Narrow District does not store full card numbers on our systems.
- Klaviyo — email marketing, transactional messaging, and customer engagement analytics. Klaviyo processes email addresses, purchase history, and engagement events on our behalf.
- Shipping Carriers — order fulfillment and delivery, including transmission of shipping addresses and contact details.
- Analytics and Hosting Providers — Site usage measurement and infrastructure.
5. Disclosure of Information
We do not sell your personal information. We may disclose your information: (a) to service providers as described above; (b) to comply with applicable law, legal process, court order, or lawful government request; (c) to protect the rights, property, or safety of Narrow District, our customers, or others; or (d) in connection with a merger, acquisition, financing, or sale of all or a portion of our assets, in which case the recipient will be bound by terms substantially similar to those of this Policy.
6. Text Messaging
If you opt in to our text messaging program, we collect the mobile number you provide, your consent record, and information about the messages we send you, such as delivery and engagement.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties for marketing or promotional purposes. This information is shared only with the messaging providers that deliver messages on our behalf, and only so they can deliver those messages, or where disclosure is required by law.
Our website uses cookies to keep track of the items you add to your shopping cart, including when you leave items in your cart without completing checkout. If you have opted in to text messages, we use this information to determine when to send you cart reminder messages.
You can end the program at any time by replying STOP to any message from us, or get help by replying HELP or emailing contact@narrowdistrict.com. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. The full messaging terms are in our Terms of Service.
7. Data Retention
We retain personal information for as long as necessary to provide our products and services, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your information; (d) object to or restrict certain processing; (e) request portability of your information; (f) withdraw consent to marketing at any time; and (g) lodge a complaint with a supervisory authority. To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.
9. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the Internet or electronic storage is fully secure, and we cannot guarantee absolute security.
10. International Transfers
Your information may be processed in the United States or in other countries where our service providers operate. By using the Site, you consent to the transfer of your information to jurisdictions that may have data-protection laws different from those of your country.
11. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated effective date. Your continued use of the Site after the effective date constitutes acceptance of the revised Policy.
13. Contact Us
Questions, requests, or complaints regarding this Privacy Policy or our handling of your information may be directed to:
Narrow District LLC
contact@narrowdistrict.com
